Frequently Asked Questions

Dr. Kamp works exclusively with Mutua General de Catalunya. All other treatments are billed as private services.

Invoices follow the German GOÄ fee schedule, available in three languages (DE/EN/ES). Payment is due on-site after your appointment. We accept credit, Visa, debit and Apple Pay. American Express is not accepted. Cash up to €1,000.

Preferably online (once available) or by email, alternatively by phone. Please provide name, date of birth if applicable, reason for visit and preferred times. We speak German, English and Spanish.

The duration depends on the scope of the examinations. Please ask about the expected duration when booking.

As costs vary, please send a brief email describing the desired services and we will provide a transparent cost overview.

Yes – please use only a sterile urine container (pharmacy or our practice). Samples in other containers will not be accepted.

For certain ultrasound examinations the bladder and prostate are better assessed when full; a urine sample may also be needed. Please always arrive with a full bladder. If you urgently need the toilet just before your appointment, inform reception first.

Routinely Monday, Tuesday and Wednesday between 9 and 11 am. Hormone levels should be measured before 11 am.

This depends on the tests requested. We will inform you at booking. When in doubt, please come fasting.

No special preparation, no fasting needed. With sedation: do not drive – arrange a lift or taxi. You will receive an email to confirm your appointment (urology@palma-clinic.com).

With sedation approximately 1 hour total (incl. preparation and recovery), without sedation slightly less. The procedure itself takes about 20 minutes.

Calming medication that promotes relaxation and reduces anxiety. Every patient responds differently – some remain awake and relaxed, others fall into a deep sleep. The procedure is perceived significantly less consciously.

Arrange to be collected from the practice. Drink plenty of water to flush the bladder. Temporary burning when urinating is normal. Take pain relief if needed (e.g. ibuprofen).

The IPSS (International Prostate Symptom Score) is a standardised tool to assess lower urinary tract symptoms (LUTS) such as urgency, nocturia or weak stream – regardless of gender or prostate.

Please cancel at least 24 hours in advance by email. Late cancellations or no-shows may incur a cancellation fee.

Photo ID, proof of insurance (if applicable), prior records/referral letters, current medication list, and previous lab results or imaging (CT, MRI, ultrasound) if available.

Yes – as PDF by email, on CD/DVD or as paper. Please send them before your appointment so Dr. Kamp can review them.

By email upon request. Please request in writing by email (data protection), not by phone. Encrypted transmission available on request.

Please call as early as possible, ideally in the morning. We are an outpatient practice – if hospital admission may be needed go directly to the nearest emergency department (e.g. Hospital Universitari Son Espases, Palma).

Check-ups (PSA, ultrasound), diagnosis/treatment of bladder, kidney and prostate conditions, cystoscopy, incontinence evaluation, urinary tract infections. Full list: urologie-mallorca.eu.

There is a large paid car park in front of the clinic (shared with Quironsalud Palmaplanas). Spaces inside the barrier are reserved for staff. More info: urologie-mallorca.eu.

Consultations and correspondence in German, English and Spanish.

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